If you have any questions about your order feel free to get in touch! Don't worry, we're nice.
Just email firstname.lastname@example.org or call 317.632.3220
How quickly will your order ship? Generally we ship all orders one business day after the order is received. Sometimes we even get it out the same day.
What are your shipping options? We ship USPS, either Media Mail or First Class, depending on the weight.
How quickly will your order arrive? It depends on where you live of course, but here are some general timeframes:
RETURN / CANCELLATION POLICY:
Want to return or cancel your order? No problem. Here are a few scenarios:
Pre-orders are generally shipped one week before the release date. Occasionally delays occur, but if there are delays we will email you to let you know. And we'll usually give you a free download or a discount code to make up for the delay.
If you order other items with your pre-order your entire order will be shipped when the pre-order is released. Sorry, otherwise we get stuck with a double shipping bill. If you'd like to receive other items right away you will need to make separate purchases so that the postage is calculated individually.